Shipping Information

Online Store Closing Periods

Due to Christmas and New Year season, we cannot guarantee orders to arrive before Ziggy's 2019 Australian Tour OR Christmas. Our online store will be closed between 23 December 2019 to 5 January 2020.

Due to the 2019 Australian Tour, our online store will be closed between 27 November 2019 - 10 December 2019Any orders placed between this period will be shipped from 10 December 2019. 

 

Shipping Destinations

Ziggy Alberts ships worldwide.

 

Processing Times

Orders are processed Monday through Friday and are shipped within 48 hours of order placement - excluding weekends and public holidays. Tracking information is available to specific shipping methods. Tracking Information for 'large letters' are not available. If tracking information is available for your selected shipping method, this information will be sent via email before 5pm on the same day it is shipped out. 

 

Our Packaging

All orders are sent out using environmentally-friendly packaging from The Better Packaging Co

See here to view the Ethos behind the brand. 

 

International Taxes & Custom Charges

International customers may be required to pay sales tax, duty and/or Customs charges. All taxes and custom charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Ziggy Alberts is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.

If you have any questions or concerns regarding import taxes and customs duties, please contact our Customer Care team prior to placing your order.